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A mobile phone contract is an agreement with a network provider where you commit to paying a fixed monthly fee for a set period, usually 24 or 36 months. In exchange, you get a new phone and a mobile plan with data, call minutes, and text messages.

Choosing the best mobile contract depends on several factors:

• Budget: What monthly payment can you comfortably afford?
• Usage: How much data, call time, and texting do you need?
• Contract Length: Do you prefer a 24-month or 36-month term?
• Extras: Are there any additional benefits like insurance or accessories that interest you?
  
• Network Quality: Consider the coverage and service quality of the provider.

To apply for a mobile contract, you’ll typically need:

• A valid ID (like your South African ID, passport or driver’s licence)
• Proof of income (such as recent payslips or bank statements)
• Proof of address (like a utility bill or lease agreement)

Getting a contract with a poor credit score can be challenging, but it's not impossible. Mobile Store offers multiple deals for individuals with less-than-perfect credit.

A credit score is a representation of an individual's creditworthiness, which lenders use to evaluate the likelihood that a person will repay their debts. This score is typically based on a person's credit history, including factors like the amount of debt they have, their payment history, the length of their credit history, types of credit in use, and recent credit inquiries.

Missing a payment can lead to late fees and negatively impact your credit score. Continued missed payments may result in service suspension or contract termination. If you’re struggling to make a payment, contact your provider as soon as possible.

Upgrading your phone early is often possible but usually involves paying off the remaining balance of your current contract or an upgrade fee. Contact us for the specific terms and conditions related to early upgrades: https://mobilestore.gumtree.co.za/contact

Buying a phone on contract allows you to spread the cost over time and typically includes a plan with data, calls, and texts. Buying outright –– which you can do here https://shopmobile.gumtree.co.za/ -– means you pay the full price upfront and own the phone immediately, giving you more flexibility with your plan choice.

Cancelling a mobile contract early generally involves an early termination fee, which varies depending on the remaining contract term and provider policies. Review your contract’s terms for details on cancellation fees.

When buying a phone, consider:

• Specifications: What are the key features you need (e.g. camera quality, battery life)?
• Compatibility: Is the phone compatible with your current or prospective network?
• Budget: What price range fits your budget?
• Reviews: What do other users say about the phone?

If you need to track your delivery, please reach out to Mobile Store at 0861 000 538. We’re here to help with any delivery-related queries you may have and ensure you’re updated on your order’s status.

Choosing Mobile Store for your contract offers several benefits. We streamline the buying process to make it safe and convenient. Plus, you don’t need to handle any initial paperwork, making your experience with us straightforward and hassle-free.

If you need to cancel your order, just give us a call at 0861 000 538. We’ll guide you through the cancellation process and help resolve any issues.

The first debit order will be processed as soon as your new account is activated. This ensures that your plan and phone are ready to go without delay.

For no-phone deals, we’re unable to offer flexible debit dates. Mobile Store processes billing for these tariff options on the 25th of each month. This standardisation helps us manage accounts efficiently.